Success Stories

What can a good student employment strategy accomplish?

Situation

  • Multiple colleges and departments, unique student employment relationships
  • No central student management policy, hiring and schedules set by departments
  • Non-benefits eligible part time employees working in multiple departments
  • Part-time salaried job descriptions did not clearly limit hours

Solution

  • Analyze and modify job descriptions
  • Construct central student employment policy followed by all departments
  • Draft policy for crediting hours for GA’s
  • Develop central hours monitoring system to assure compliance

Results Include

  • Increase student understanding and satisfaction with funding/positions
  • Reduce risk of disparate impact among protected classes
  • Improved ACA compliance
  • Improved record keeping at the department level and audit preparedness
  • Greater understanding among departments, resulting in better communications to new students, employees requesting additional hours or positions in additional departments, etc.

A student employment strategy helps ensure student satisfaction and reduce compliance risk.

What is possible through a healthy campus strategy?

Situation

An education institution faced:

  • $4M annual health care budget shortfall
  • Resistance to any benefit reduction or contribution increases
  • A projected health care reform excise tax in 2018

Solution

  • Listen to committee
  • Facilitate a shared vision with buy-in from diverse stakeholders, including skeptical faculty
  • Develop a strategy and plan to avoid the excise tax through 2022

Results Include

  • Minimal university budget increase
  • Competitive level of benefits
  • Faculty and staff were given the opportunity to maintain current contribution levels
  • Achieved 80% to 90% participation in wellness programs for 4 years
  • Actual cost including incentives came in under budget and projected to avoid excise tax through 2022
  • Significant energy and enthusiasm for the initiative across the workforce
  • Recognition for its healthy culture

An inspiring vision for a healthy campus creates a great context for change.

What is possible with a self-funded SHP?

Situation

  • About 2,000 GAs in SHP
  • ACA and tax issues with impending penalties
  • Seeking savings

Solution

Develop a self-funded plan to:

  • Tailor the program for the student health plan
  • Avoid premium taxes and risk charges
  • Implement best in class claims administrator, network provider, stop-loss carrier, and pharmacy benefit manager

Results Include

  • The actuarial projection for the first, partial plan year savings is about $473,000
  • The actuarial projection for the first, full plan year savings is about $709,000
  • More control to make program changes when student needs are identified
  • Ownership of data to support future decision making and program management

Self-funded plan resulted in increased value through cost savings and flexibility.

What is possible through a disciplined process for an insured SHP?

Situation

  • University experienced low loss ratios three years in a row
  • Long-standing relationship based on mutual trust
  • University staff had administrative concerns about the insurer, hampering the relationship

Solution

  • We negotiated directly with insurer
  • Relieved University’s staff from a very time-consuming process
  • Avoided conflicting messages to the insurer and avoided positioning staff as ’bad guy’

Results Include

  • 5.5% composite rate reduction saving close to $1 M
  • Risk-sharing arrangement that enabled sharing in favorable experience up to 6% premium with no downside risk
  • Performance guarantees
  • Renewal methodology that reduces all future premium calculations by at least 2.5%
  • Identification of several financial, administrative, plan design issues to improve the operation and attractiveness of the plan.

Leverage a disciplined process to enhance value of student health programs.

What can a good workforce management strategy accomplish?

Situation

  • Multiple colleges and departments, unique employment relationships
  • No central workforce management policy, hiring and schedules set by departments
  • Non-benefits eligible part time employees working in multiple departments
  • Part-time salaried job descriptions did not clearly limit hours

Solution

  • Analyze and modify job descriptions
  • Construct central workforce management policy followed by all departments
  • Draft policy for crediting hours for GA’s
  • Develop central hours monitoring system to assure compliance

Results Include

  • Reduced likelihood of ACA violations
  • Improved ACA reporting capabilities
  • Improved record keeping at the department level
  • Increased audit preparedness, the comprehensive policy document shows “good faith effort” at compliance
  • Greater understanding among departments, resulting in better communications to new employees, employees requesting additional hours or positions in additional departments, etc.

A workforce management strategy helps ensure compliance with the ACA.

What is possible through a healthy campus strategy?

Situation

An education institution faced:

  • $4M annual health care budget shortfall
  • Resistance to any benefit reduction or contribution increases
  • A projected health care reform excise tax in 2018

Solution

  • Listen to committee
  • Facilitate a shared vision with buy-in from diverse stakeholders, including skeptical faculty
  • Develop a strategy and plan to avoid the excise tax through 2022

Results Include

  • Minimal university budget increase
  • Competitive level of benefits
  • Employees were given the opportunity to maintain current contribution levels
  • Achieved 88% participation in wellness programs
  • Actual cost including incentives came in under budget and projected to avoid excise tax through 2022
  • Significant energy and enthusiasm for the initiative across the workforce
  • Recognition for its healthy culture

An inspiring vision for a healthy campus creates a great context for change.

What is possible through a behavioral time off and leave design?

Situation

  • A top ranked private university with 2,000 faculty and staff experienced significant use of sick leave
  • Existing programs were complex, promoted entitlement
  • Faced $6M annual cost and $5M in liability

Solution

Redesigned leave and disability programs to:

  • Fit desired employee value proposition
  • Drive accountability and workplace behaviors
  • Simplify programs and administration

Results Include

  • An improved workplace culture
  • More accountable and reliable workforce as measured by:
    • 52% reduction in unscheduled absence
    • 72% reduction in extended absence
  • With additional value of improved employee relations as measured by:
    • 95% reduction in related employee relations issues
    • 29% reduction in high performer turnover and
    • 36% increased low performer turnover

The design, administration and communication of paid time off programs impact culture.